Lost in the System

Amy and Michael agree to work out Lauren's custody with a mediator; Maxine and Kimberly clash over a child lost in the system; Jared returns from China to get an answer from Maxine; Lauren fears that their apartment is haunted and Amy begins to agree with her; appearing before Amy in court as the caseworker for a teenaged mother, Maxine gives an impassioned plea which provides Amy with food for thought about not only the girl, but Amy's relationships with Maxine and Lauren; Bruce runs into Amy and spurns her offer of friendship, but later relents most emphatically.